The HMRC Communications Team have asked PAYadvice to share the following:
It’s important that employers provide all the data we need to process their claim. Payment of a grant may be at risk or delayed if a claim is submitted that’s incomplete or incorrect, so we want to help employers get this right. We will get in touch with employers if we see any employee data missing from previous claims.
From 25 August, files uploaded for 100 or more furloughed employees may now be automatically rejected if an incorrect format is used. If an employers’ file is rejected, they will receive a message to say it has not been accepted and their claim will not continue.
This could be due to:
- an incorrect file type
- too many columns or sheets
- too few columns.
If employers are claiming for 100 or more employees, they can download and use our template as this will help them make sure their data is right.
Employers can find everything they’ll need to help make a claim on GOV.UK, including a useful calculator and guidance on the data they need to provide and the format they need to use to ensure their claim is accepted.
Customer Stakeholder Engagement Team| HM Revenue & Customs